909-COVERED

We’re Determined.
You’re Covered.

Talk to the Redetermination Assistant.

A conversational experience designed to help Medicaid members understand renewal, get guided through next steps and connect with human support when needed.

Explore the TVS approach →

Renewal guidance.
Human support.

Voice demonstration coming soon.

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Prototype preview · Voice demo awaiting connection

How it works

A conversation with a clear next step.

Speak naturally

Explain your question in your own words.

Get answers

Understand renewal terms and what a notice is asking you to do.

Get guided

Identify the information and next steps relevant to your situation.

Connect with a human

Bring unclear rules or unresolved questions to a navigator.

About this prototype

This page previews the planned experience. The live voice assistant is not connected yet. A demonstration uses sample scenarios; it does not access member records, submit renewal forms or decide eligibility.

909-COVERED is the experience name. This preview does not establish an active telephone service. For your own renewal, follow your official notice or contact your state, county or health plan.

Built around your members and your workflow.

Explore a controlled pilot with TVS.

Start the Conversation →

Have a challenge worth solving? Let's start the conversation.

We'll listen first, then show you the math behind a solution that can transform your organization.

Skip Rodenbush, Founder of The Virtual Specialist

Ready to Solve What's Next?

Let's start a conversation.

We'll listen first, then show you the math behind a solution that can transform your organization.

“
I don't try to sell anything. I architect solutions that bring the best of breed together so organizations get it right the first time.
— Skip Rodenbush
Founder, The Virtual Specialist